Return Policy
Returns and Refunds Policy

Returns
30-Day Window – You must initiate a return within 30 days of your purchase:
Our policy lasts for 30 days. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or an exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging.

Certain types of goods are exempt from being returned. Perishable items (such as food, flowers, newspapers, or magazines) cannot be returned. We also do not accept returns for intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

In certain situations, only partial refunds may be granted (if applicable):
Books with obvious signs of use;
CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records that have been opened;
Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error;
Any item that is returned more than 30 days after delivery.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment (the time it takes for the funds to appear depends on your bank’s policies).

Late or Missing Refunds (if applicable)
If you have not received a refund yet, first check your bank account again.

Then, contact your credit card company, as it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.
If you have followed all of these steps and still have not received your refund, please contact us at support@ogwearz.com. Sale Items (if applicable)
Only regular-priced items are eligible for refunds; unfortunately, sale items cannot be refunded. Exchanges (if applicable)
We only offer exchanges for items that are defective or damaged. If you need to exchange an item for the same product, please email support@ogwearz.com, including photos that demonstrate the item qualifies for an exchange, and send the item to:

Gifts
If an item was marked as a "gift" at the time of purchase and shipped directly to you, you will receive a "gift credit" equivalent to the value of the returned item. Once the returned item is received, we will send you a gift voucher.

If the item was not marked as a "gift" at the time of purchase, or if the gift-giver had the order shipped to themselves first before giving it to you, we will issue a refund to the gift-giver; in this case, the gift-giver will be notified of your return.

Shipping
You are responsible for paying your own shipping costs for returning an item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount.

Depending on your location, the time it takes for an exchanged product to reach you may vary.

If you are returning an item valued at over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Changes to the Return and Refund Policy
You can review the most current version of our "Return and Refund Policy" on this page at any time.

We reserve the right, at our sole discretion, to update, change, or replace any part of this "Return and Refund Policy" by posting updates or changes on our website. It is your responsibility to check our website periodically for any changes. Your continued use of or access to our website or services following the posting of any changes to the "Return and Refund Policy" constitutes your acceptance of those changes.